An Irish man sued Microsoft after MSN circulated an AI article falsely accusing him of sexual misconduct, per a New York Times investigation.
  • @[email protected]English
    6•6 months ago

    While that works for “news agencies” it’s a free money glitch when used in a customer support role for the consumer.

    Edit: clarification

    • @[email protected]English
      19•6 months ago

      Pretty sure an airline was forced to pay out on a fake policy that one of their support bots spouted.